Shipping policy

Shipping Policy

Orders are processed within 24 hours after confirmation.

Delivery within Egypt typically takes 4–7 business days, depending on the destination governorate.

Shipping times may be longer during peak seasons, promotional periods, or public holidays.

Once your order has been shipped, the shipping company's courier will contact you to arrange the delivery.

Please ensure that your name, phone number, and shipping address are accurate before placing your order. Incorrect information may result in delivery delays.

If we are unable to reach you, or if you refuse to accept the order for reasons unrelated to product quality or accuracy, we reserve the right to cancel the order or restrict Cash on Delivery (COD) for future purchases.

Shipping fees are calculated at checkout and may vary depending on the delivery location.

After receiving your order, please refer to our Returns & Exchanges Policy for details regarding eligible return and exchange requests.